Frequently Asked Questions
Everything you need to know about vetsak® comfort and care.
What makes vetsak® beanbags different from traditional ones?
Unlike standard beanbags filled with noisy EPS beads, vetsak® uses a unique hybrid memory foam filling that provides superior support, durability, and a silent lounging experience.
How do I care for my vetsak® covers?
All our covers are designed for longevity and ease; they are easily removable and 100% machine washable. Simply follow the care instructions on the label to keep your vetsak® looking new.
Do you offer international shipping?
Yes, we ship our premium furniture worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy?
We want you to be completely comfortable. If you are not satisfied with your purchase, you can return your items within 30 days of delivery, provided they are in their original condition and packaging.
How long does it take for the foam to fully expand?
After unboxing, your vetsak® will begin to expand immediately. It typically takes 24 to 48 hours for the memory foam to reach its full volume and optimal comfort level.
Are vetsak® products covered by a warranty?
Yes, we stand by our quality. All vetsak® products come with a 5-year quality guarantee covering manufacturing defects in both the covers and the filling.